Payment Methods

How you can pay for your petWALK pet door easily and securely

Petwalk Solutions GmbH does not process payments itself, but uses external payment service providers for this purpose. Payment processing is carried out directly by the respective provider. Payment data (such as credit card numbers) are neither stored nor processed by Petwalk Solutions GmbH.

Credit card

  • Pay easily and securely with your credit card!
  • During the ordering process, your card number, validity, and card verification code will be requested. You will also need your credit card's SecureCode for secure online payment.
  • Please check your credit card limit before payment.

Instant bank transfer

  • Instant bank transfer works like a standard online bank transfer.
  • The payment is checked and confirmed immediately, similar to a credit card payment.
  • You can complete the payment process during an online purchase directly using your online banking account details.

Bank transfer

  • Pay within 14 days of receiving the invoice.
  • Purchase by invoice is exclusively available to customers within the European Union whose order is processed in euros (EUR).
  • Please note that the goods will only be prepared and shipped after receipt of payment.

PayPal

PayPal is an online payment service that allows you to pay securely, easily, and quickly in online shops.
  • Your bank or credit card details are only stored with PayPal. Therefore, they are not sent over the internet again for every online purchase.
  • You pay with two clicks. You access your bank or credit card details stored with PayPal instead of re-entering them for every purchase.

When you select PayPal as the payment method, you will be automatically redirected to your PayPal page after clicking "Continue to PayPal". There you complete the payment and will receive a confirmation email from both PayPal and the petWALK online shop.

Pay with Klarna

With Klarna, you can pay flexibly – immediately or later.

  • Pay immediately: by direct debit or instant bank transfer.
  • Pay later: Select "Pay in 14 days".
  • Installment payment:
    You can choose between two models:
    • 1–20 months: Financing up to €1,500, the remaining amount must be paid in advance.
    • 3–36 months: Full financing of the total amount for up to 36 months is possible.

Please note: For the first installment purchase, video identification with an ID card is required – your device must have a working camera. Installment payment is only available to customers in Germany and Austria.